Why Choose Arsenal Cleaning Services Ltd?

We Are Customer Oriented

Arsenal takes the opportunity to deliver personalized, unexpected and exceptional customer service very seriously. We’ve been able to establish and maintain long-term relationships with our customers by conducting business in a professional and ethical manner. Working as a team, both internally and with our customers, has enabled us to establish an atmosphere of trust and integrity, one that’s been reflected in our many years of valued contracting services.

Reliability & Fast Response

Communication is a necessary part of our business, our Account Managers can be contacted at any time by phone or e-mail; they are available 24 hours a day, 7 days a week in order to deal with customers’ request, concerns or emergencies. We pride ourselves on our fast response and reliability; it is a main characteristic of Arsenal’s Team.

Better supervision, means better results

A promise is only as good as its follow-through. Promising to deliver a higher quality service is only the beginning at Arsenal. Our follow-through quality assurance program emphasizes multi-level checks and balances to prevent service gaps.

Innovation and Green Thinking

At Arsenal, we’re constantly searching for better, more efficient ways to serve our clients while having a low impact on the environment. We use environmentally friendly glass cleaners, bathroom cleaners and multi-purpose cleaners. We also use Micro fibre technology for all our “colour coded cloths and wipers” in order to avoid cross-contamination. Our vacuums are HEPA filtered for air-quality control and larger buildings can benefit from ec-H2O technology auto-scrubbers that use only water as cleaning solutions, minimizing the use of chemicals.

Trained and reliable workers

Our in-house training department ensures that all our workers receive relevant and up-to-date training regarding Cleaning Practices and Procedures, WHMIS, Health and Safety, Security Protocols, AODA and other Ontario and Federal regulations as they arise.

Memberships

Does membership has its benefits?

It certainly does! As part of our on-going commitment to professional development at all levels, Arsenal belongs to the Industry’s top organizations.

  1. Arsenal is a member of BSCAI (Building Service Contractors Association International) since 2004. BSCAI members are professionals who actively seek to further the image of the building service industry. These professionals strive to provide your building with well-trained cleaning personnel and to use effective techniques for estimating building supplies and labor needs. Members adhere to a Code of Ethics, which advocates professionalism and fair business practice among leaning contractors.
  2. Arsenal holds a certification with the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries. Our carpet cleaning technicians have been IICRC certified since 2003, and Arsenal became an IICRC certified firm in 2007. We are committed to serving our clients with the highest level of professionalism.